ConsoleInstallation and product support
Email [email protected] for installation questions, connection problems or unexpected behavior. Include the Console Hub version, host operating system, protocol involved, steps to reproduce and a redacted error message.
Report a security issue
Use [email protected] for a suspected vulnerability. Describe the affected version, required access and minimal reproduction privately. Do not include live credentials, private keys, Vault material or customer data.
License and billing support
Use [email protected] for questions about an existing license or billing record. Send only the minimal reference needed to identify the issue; never send a full license key or payment-card details.
What to include in your report
Remove sensitive information from logs and screenshots, including credentials, tokens, customer data, and identifying host details. Do not send terminal transcripts or database and Vault backups with an initial report. Support does not include a guaranteed response time.